Introduction to Canada Benefit Guide

Your Guide to Payments and Social Benefits in Canada

Welcome to Canada Benefit Guide, your trusted resource for navigating payments and social benefits in Canada. Our mission is to help you understand and access the financial assistance and social benefits available to you. From identifying eligibility to application processes, we simplify each step.

Privacy Policy

Last updated: June 11, 2024

This Privacy Policy describes our principles and procedures for collecting, using and disclosing your information when using the Service and talks about your privacy rights and about protecting you from the law.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words with which the capital letter begins have meanings defined in the following conditions. The following definitions have the same meaning regardless of whether they are used in the singular or plural.

Definitions

For the purposes of this Privacy Policy:

Collection and use of your personal data

Types of data collected

Personal data

When using our Service, we may ask you to provide us with certain personal information that can be used to contact you or identify you. Such information may include, among other things:

  • Email address

  • First and last name

  • Usage data

Usage data

Usage data is collected automatically when using the Service.

Usage data may include information such as your device's IP address (for example, IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on these pages, unique device identifiers and other diagnostic data.

When you access the Service through a mobile device, we may automatically collect certain information, including, but not limited to, the type of mobile device you use, the unique identifier of your mobile device, the IP address of your mobile device, the operating system of your mobile device, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends when you visit our Service or when you access the Service via a mobile device.

Tracking technologies and cookies

We use cookies and similar tracking technologies to track the activities of our Service and store certain information. The technologies used may include:

  • Cookies or browser cookies. Cookies are small files placed on your device. You can configure your browser so that it refuses all cookies or tells you when cookies are sent. However, if you do not accept cookies, you may not be able to use some parts of our Service. If you have not configured your browser to refuse cookies, our Service may use cookies.
  • Web badges. Some sections of our Service and our emails may contain small electronic files known as web badges (also called blank gifs, pixel tags, and single-pixel gifs), which allow the Company, for example, to count users who visited those pages or opened an email, and for other related website statistics (for example, recording the popularity of a particular partition and checking the integrity of the system and server).

Cookies can be "persistent" or "session cookies". Persistent cookies remain on your personal computer or mobile device when you log out of online mode, while session cookies are deleted immediately after closing your web browser. You can learn more about cookies on the website TermsFeed.

We use both session and persistent cookies for the purposes listed below:

  • Necessary /Basic cookies

    Type: Session cookies

    Managed by: Us

    Purpose: These cookies are necessary to provide you with the services available through the Website and to enable you to use some of its functions. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, we cannot provide you with the requested services, and we use them only to provide you with these services.

  • Cookie Policy / Notification of acceptance of cookies

    Type: Persistent cookies

    Managed by: Us

    Purpose: These cookies determine whether users have accepted the use of cookies on the Website.

  • Functional cookies

    Type: Persistent cookies

    Managed by: Us

    Purpose: These cookies allow us to remember your choices when you use the Website, for example, to remember your login details or language preferences. The purpose of these cookies is to provide you with a more personalized experience and avoid having to re-enter your preferences every time you use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookie Policy or the cookies section of our Privacy Policy.

Use of your personal data

The Company may use personal data for the following purposes:

  • To provide and support our Service, including monitoring the use of our Service.

  • To manage your account: to manage your registration as a user of the Service. The personal data you provide may give you access to various functions of the Service available to you as a registered user.

  • To fulfill the contract: develop, comply with and execute a contract for the purchase and sale of products, goods or services that you have purchased, or any other contract with Us through the Service.

  • To contact you: to communicate with you by email, phone calls, SMS or other equivalent forms of electronic communication, such as notifications of mobile application updates regarding updates or information communications regarding functionality, products or services concluded, including security updates, when necessary or reasonable for their implementation.

  • To provide you with news, special offers and general information about other products, services and events that we offer that are similar to those that you have already purchased or that you were interested in, if you did not opt out of receiving such information.

  • To handle your requests: to process and manage your requests to Us.

  • For business transfers: We may use your information to evaluate or conduct a merger, distribution, restructuring, reorganization, liquidation or other sale or transfer of all or part of our assets, whether as an ongoing case or as part of a bankruptcy, liquidation or similar procedure in which personal data is transferred to one or more third parties as one of the company's assets.

  • To protect the rights and interests of the company: to protect and protect the rights or property of the Company, including to comply with the terms and conditions of the Service, as well as to prevent fraud and ensure the security of the Service.

  • To ensure security: to ensure and ensure the security of the Service and to prevent possible illegal use of the Service or violations of the Agreement.

  • For Service maintenance and support: for Service maintenance and support or your requests.

  • For payment processing: to process payments, make purchases, provide receipts and/or send products to you.

  • For data transmission: to transmit to you information about changes to our services, terms and policies, as well as other administrative information such as notifications about security, support and profile updates.

  • To enable you to participate in the interactive features of the Service when choosing this.

  • To manage your queries: to manage and analyze your use of the Service. Usage data includes, for example, information about your computer and about your visit to the Service, such as your IP address, browser type, time spent on the page, etc.

  • For advertising purposes: to provide you with information about our products, services, promotions, promotions and events, and for other marketing and promotional purposes.

We may use your personal data to contact you by e-mail, phone, SMS or other equivalent forms of electronic communication, including notifications of mobile application updates related to updates or information communications related to functionality, products or services, including security updates, when necessary or reasonable for their implementation.

We may use your personal data for advertising or marketing purposes, including to offer you products, services, promotions and events that may be of interest to you.

You may opt out of receiving any or all of these communications from us by following the instructions contained in any such communication or by contacting us.

You can request the deletion of your personal data at any time by contacting us.

Transfer of your personal data

Your data, including Personal Data, may be transferred to computers located outside your State, province, country or other government jurisdiction where data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and decide to provide information to us, please note that we transfer data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy, followed by your provision of such information, constitutes your consent to this transfer.

The Company will take all necessary measures to ensure the security of your data in accordance with this Privacy Policy, and will not transfer your Personal Data to third parties or organizations, except in the cases described in this Privacy Policy.

We may disclose your personal data to affiliated companies and third-party service providers to conduct our services and to provide support and service to us.

We may disclose your personal data to law enforcement agencies in response to official requests or at the request of government agencies, if required by law.

We may disclose your personal data in order to ensure and protect the rights or safety of the Company, as well as the rights and safety of others, if permitted by law or regulation.

Security of your data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. Although we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Links to other sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be redirected to that third-party's website. We strongly recommend that you review the Privacy Policy of each site you visit.

We do not control and are not responsible for the content, privacy policies, or actions of any third-party sites or services.

Children

Our Service is not intended for persons under the age of 18. We do not knowingly collect personal information from persons under the age of 18. If you are a parent or guardian and you know that your child has provided us with personal information, please contact us. If we find out that we have personal data from a person under the age of 18 without verifying parental consent, we will take steps to delete this information from our servers.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting a new Privacy Policy on this page.

We will notify you by email and/or a prominent notice about our Service before the change takes effect and update the "effective date" at the top of this Privacy Policy.

We recommend that you review this Privacy Policy periodically for any changes. Changes to this Privacy Policy will take effect when they are posted on this page.

Contact us

If you have any questions about our Privacy Policy, please contact us: